Quality Engineer Supervisor

Role details

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Job Description

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Purpose: The Quality Engineer Supervisor leads root cause analysis and continuous improvement efforts at Kinetico as they relate to sourcing, production, assembly, and voice of customer (VOC). A balance between short and long-term results is required and entails supporting daily production activities while assisting the Quality Manager with planning and execution of longer-term objectives.

Key Areas of Responsibility

• Evaluates non-conformance in internal manufacturing (molding, assembly, shipping), identifies root cause, and leads improvement efforts through collaboration with cross functional teams.
• Measures supplier quality, delivery, and cost against performance expectations, advises and leads improvement activities to ensure incoming materials meet or exceed standards.
• Serves on cross functional product development teams providing expertise and evaluation in support of attainment of quality goals in all product lines.
• Analyzes product returns in conjunction with the Product Specialist recognizing voice of the customer experiences to assess product failures, identify root cause and lead performance improvement initiatives.
• Assists in the development of all Quality Department team members through quality process improvements, adoption of industry standard best practices and consequent training.
• Increases the effectiveness of the Quality Department by measuring performance to internal key performance indicators (KPIs), interpreting results, introducing new measurements to improve on performance expectations, preparing reports and communicating outcomes.
• Utilizes a solid metrology approach to design and source gages and other methods of measurement for new and existing products to achieve goals of quality and consistency.
• Assists in the on-going development and improvement of the Kinetico Quality Management Systems (QMS).
• Collaborates with all necessary stakeholders both internal and external to achieve quality and company business goals.

Job Knowledge, Skills, and Experience

• Bachelor’s Degree in an Engineering discipline [Certified Quality Engineer (CQE) is a plus].
• A minimum of (5) years of experience as a QE in a manufacturing and/or assembly environment (experience with plastic injection molding is a plus).
• Experience with QMS (quality system certification is a plus) is required.
• ISO Audit & Training experience required.
• A minimum of (2) years’ experience as a Supplier Development Engineer or in a similar sourcing support role.
• Strong experience leading continuous improvement projects and initiatives (a proven track record with lean is a plus).
• Demonstrated success leading both large and small quality improvement projects and initiatives using project management principles (PMI certification is a plus).
• Strong computer and software skills in all MS Office products; Minitab and CMM experience is highly desired.
• Ability to read and interpret blueprints in a traditional format as well as GD&T.
• Ability to use various measurement instruments to generate data for studies (CMM experience is a plus).
• Effective written and verbal communication skills.
• Good organizational and time management skills

Organizational Context

The Quality Engineer Supervisor reports to the Quality Manager. Internally, the role interacts with all areas of production, product development and engineering, and supply chain. They directly manage a team of Quality Assurance Technicians. Externally, the Quality Engineer works with suppliers and is engaged on customer concerns and feedback.

Our Commitment and Difference

Founded in 1970, Kinetico was started by two engineers who pioneered the development of non-electric, fully automatic water treatment systems. Evolving from the Tangent Company, a small consulting design firm, Kinetico soon became a global organization of independent dealers, international distributors representing nearly 100 countries. Through the dedication of its founders, employees and distribution network, Kinetico has experienced tremendous success. The company has grown from a two-man, creative undertaking into a strong and dynamic organization.

Innovative technology and a strong commitment to customer satisfaction have distinguished the company and positioned Kinetico as a leader in today’s ever-changing water treatment industry manufacturing water softeners, along with a wide range of systems that improve water quality for general use, as well as those that provide high-quality drinking water for consumption. Kinetico products are Third Party certified to confirm quality and performance and complimented by the most comprehensive warranties in the industry.

Kinetico is part of the Axel Johnson Group of companies, a global organization and fifth generation company that continues to be successful in developing leading businesses.

Kinetico Incorporated is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

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