FiberTite Roofing Technical Representative

Role details

WHO WE ARE At Seaman Corporation, we are dedicated to creating and supplying quality, high-performance fabrics that protect our planet, our people, and our customers. From humble beginnings in 1949 to a multi-million-dollar organization, this family-owned business has grown to be a leading manufacturer in highly durable coated fabrics, supplying products to customers around the globe. Every Seaman Corporation associate plays a valuable role in our company’s continuous growth. We believe by investing in the right people and resources, we can drive sustainable growth across the entire business.

Seaman Corporation products are composed of proprietary knitted or woven base fabrics and coating formulas to produce high performance roofing systems, geomembrane liners, truck tarps, architectural structures, and much more. We work exclusively with authorized fabricators, designers, consultants, engineers, and installers for quality solutions start to finish.

WHAT WE OFFER

Company performance bonus in addition to base salary Flexible work opportunities including flex schedules and remote work from home up to two days per week (if applicable to role) Professional development opportunities including tuition reimbursement, course training, and networking A competitive benefits package including medical, dental, vision, 401(k) with company match, paid time off (PTO), volunteer time off (VTO), and paid holidays Fun and engaging activities including department outings, holiday parties, and our annual company-wide dinner Seaman Corporation is seeking a FiberTite Technical Representative to join our Field Technical Representative team!

This position will report to the Regional Field Technical Supervisor.

POSITION SUMMARY

This position manages the needs of the designated territory to provide personal in-field technical support via direct contact with various customers, including Authorized FiberTite Applicator personnel, building owners, architects, roofing consultants, and FiberTite sales personnel.

ESSENTIAL DUTIES

AND RESPONSIBILITIES include the following. Other duties may be assigned. Planning and Scheduling of work per Technical Services Guidelines Arrange and conduct travel to work locations. Conduct in-progress roof-site visits to: Monitor and ensure proper installation of FiberTite Roof Systems, in accordance with good roofing practice and FiberTite specifications. Help resolve installation problems and issues as they arise. Training of FiberTite Applicator personnel in the proper use and installation of FiberTite products and roofing systems. Conduct final inspections of FiberTite Roof System installations to ensure technical and warrantable acceptance per prescribed FiberTite guidelines.

Investigate warranty claim issues as assigned. Occasionally complete necessary FiberTite repairs as directed by FiberTite Warranty Services. Provide technical assistance to local / regional FiberTite Sales personnel in support of their respective sales needs. Understand and emulate the Seaman Corporation CARE philosophy. Operate within established company expense and vehicle policies. Follow company environmental and safety policies. Maintain weekly communication with FiberTite Technical Services staff to ensure coordination of relevant information. Other duties as assigned may include travel and work outside the normal territory.

REQUIRED QUALIFICATIONS

High school diploma or general education degree (GED). 2 - 5 years’ experience in roofing and / or roof inspections. Basic PC skills, i.e., Word Perfect, Excel Spreadsheet, email, Internet Ability to read and understand basic construction blueprints, drawings, and specifications, and perform basic estimating. Fundamental knowledge of roofing, roofing materials, and roofing systems. Fundamental knowledge of roof leak detection methods, and determination of corrective repairs, associated with single-ply roofing systems. Ability to listen & comprehend, and express oneself both verbally and in writing, including report writing.

Knowledge of, and experience with, general single-ply roof system inspection procedures. Working knowledge of building codes, i.e., FM, UL, Miami-Dade Working knowledge, and hands-on experience, with hot-air welding equipment as used for thermoplastic single-ply roofing applications, including proficiency in hand-welding of construction detail work, i.e., flashing application of corners, and pipes. Ability to present hands-on applications training to small groups.

PREFERRED QUALIFICATIONS

IIBEC Registered Roof Observer (RRO) is desired Fluency in Spanish is desired. COMPETENCIES To perform the job successfully, an individual should be aligned with our company values and demonstrate the following competencies: Do What’s Right Safety: Safety is our priority and everyone’s responsibility. If you see something unsafe, you are called to say something. Customer Focus: We are in business for the customer. Our (internal and external) customers deserve our focus, and we can create solutions that solve their needs. Integrity: Our words and actions reflect our values, and we hold respect for all individuals.

Work Together Collaboration: We must share openly with one another, listen actively, and seek to understand the needs of our colleagues. We will respect diversity and work to find common ground. Teamwork: We will trust the person and attack the process. Create Solutions Entrepreneurism: Act with a spirit of entrepreneurism, challenge the status quo, and find innovative solutions to our obstacles. Continuous Improvement: Everyone is an advocate for continuous improvement. Be willing to learn something new and accept that failure is a part of the process. Results: At the end of the day, results are what drive us forward.

Hold yourself accountable to remove roadblocks and focus on the outcome over the activity. SUPERVISORY RESPONSIBILITIES: None TRAVEL REQUIREMENTS: 70-80%