Quality Assurance Manager

Role details

Description:

Please Note: This position does not include relocation assistance or visa sponsorship. Local candidates are strongly preferred.

We are seeking an experienced Quality Assurance Manager to lead all quality systems, customer requirements, and continuous improvement initiatives within our injection molding manufacturing operation. This leadership role is responsible for ensuring compliance with ISO 9001, AIAG Core Tools, and customer-specific requirements while driving operational excellence, defect prevention, and customer satisfaction.

Key Responsibilities

• Lead Quality Assurance and Quality Control activities for a multi-shift manufacturing operation.
• Oversee and continuously improve the Quality Management System (QMS).
• Manage APQP, PPAP, PFMEA, Control Plans, SPC, MSA, capability studies, audits, and corrective actions.
• Serve as the primary customer quality contact, managing customer complaints, supplier quality issues, and OEM/Tier customer requirements.
• Lead problem-solving initiatives using 8D, 5-Why, Fishbone, and Lean Six Sigma methodologies.
• Monitor quality metrics, customer PPM, scrap, and process performance while driving continuous improvement.
• Manage internal, customer, and third-party audits.
• Lead and develop Quality Engineers, Technicians, and Inspectors through training, coaching, and professional development.
• Support new product launches, process changes, and customer-specific quality requirements.
• Proficient in operation and programming of CMM equipment and advanced metrology systems.
• Strong knowledge of AIAG Core Tools: APQP, PPAP, PFMEA, MSA (Gage R&R), SPC, Control Plans
• Experience leading 8D corrective actions and customer issue resolution.
• Knowledge of dimensional validation, GD&T, capability studies, and measurement system analysis.
• Ability to utilize quality data and statistical techniques to drive process improvement.
• Strong understanding of automotive launch activities and customer-specific requirements.
• Experience with quality management software, SPC databases, and reporting systems.

Requirements:

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related field.
• 3+ years of experience leading and developing teams in a manufacturing environment, with strong leadership and people management skills.
• 5+ years of Quality Management experience in automotive injection molding manufacturing.
• Strong knowledge of AIAG Core Tools (APQP, PPAP, PFMEA, MSA, SPC, Control Plans).
• Experience with customer quality requirements, product launches, and PPAP submissions.
• Proven leadership experience managing quality teams in a high-volume manufacturing environment.
• Strong understanding of injection molding processes, tooling, resin materials, and assembly operations.
• Excellent communication, analytical, and problem-solving skills.

Preferred Qualifications

• Experience with decorative automotive components, Class A surfaces, painted or chrome-plated plastics.
• ASQ CQE, CQM, or Six Sigma certification.
• Experience supporting OEM and Tier 1/Tier 2 automotive customers.
• Background in automated manufacturing, robotics, vision systems, and supplier quality management.
• Bilingual Spanish/English preferred.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

We respectfully request that recruiting agencies and headhunters refrain from contacting us regarding this opening. We are managing this search internally.