Performance Films Regional Quality Manager and Film Specialist

Role details

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables.

As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com . Note Eastman will not accept applicants for this offered position who require visa sponsorship, including those whose status is F-1 visa OPT who subsequently would require ongoing visa sponsorship. Responsibilities Promote “Zero Incident Mindset” principles across the quality organization.

Represent regional quality by translating customer and commercial needs into internal quality requirements and aligned processes. Engage with customers on quality initiatives, product performance, and issue resolution. Coordinate regional customer feedback and trend analysis to identify improvement needs and secure resources. Lead mitigation of major film quality excursions, including root cause investigation, CAR/MOC documentation, and corrective and preventive actions. Lead quality improvement projects using Operational Excellence tools and structured project documentation.

Support new product and raw material qualifications as well as process/machine changes through quality requirements, risk review, and production-release readiness. Guide internal nonconforming material deviations, disposition decisions, and containment actions. Support internal process quality challenges, including process issues, specification gaps, and cross-functional alignment needs. Improve product release criteria, quality standards, and control practices to strengthen consistency and customer fitness for use. Support site Quality Management System audits, including ISO 9001 activities.

Qualifications Bachelor’s degree in engineering, chemistry or related science degree highly preferred. Significant relevant roll-to-roll film or coating operational experience may be considered in lieu of degree.

Minimum of five years of related industry experience in quality, operations, engineering, or technical functions is required Knowledge of plastic films, coatings, or adhesives is preferred Experience with Quality Management Systems, including ISO 9001, is preferred Experience with Operational Excellence tools, including statistical analysis, problem analysis, FMEA, and Six Sigma, is preferred Willingness to travel domestically approximately 10–15% of the time Skills and Capabilities Acts with honesty, integrity and ownership in all work activities Supports an inclusive, diversity-minded workplace and contributes to a collaborative team environment Uses continuous improvement, change management, and communication skills to influence outcomes and support business priorities Exhibits initiative, planning, prioritization, coordination, and commitment while working effectively with minimal supervision Collaborates effectively across functions, regions, and teams to resolve quality issues and drive alignment Builds trust with key customers by understanding their quality concerns and partnering internally to prioritize and resolve them in a timely manner The base salary range for this position is $104,000 - $143,000 per year.

At Eastman, we are committed to transparency and integrity in our compensation practices. Eastman includes salary ranges in some job postings to provide clear compensation information and to be compliant with state laws that require disclosure. Not all postings display ranges due to factors like location, market conditions, or position specifics. Compensation is based on qualifications and experience. Candidates are encouraged to discuss their salary questions during the interview process. Benefits Your total rewards go far beyond a competitive salary.

When you join Eastman, you gain access to an exceptional suite of programs designed to protect your health, grow your wealth, and fuel your career. Compensation & Incentives • Base pay plus performance-based incentive opportunities that let you share in our success.

Health & Wellness • Comprehensive medical, prescription-drug, and dental coverage—paired with a Health Savings Account option to help you save tax-free dollars for care today or in the future. • A robust menu of voluntary benefits—including vision, optional life, critical-illness protection, and more—so you can tailor coverage to fit your life. • Holistic wellness support: financial-planning tools, family-building assistance (adoption, pregnancy, and fertility resources), parental leave, and confidential Employee Assistance Program counseling.

Retirement & Financial Strategies • 401(k) with a company match—plus an additional annual retirement contribution from Eastman to accelerate your long-term savings. Time Away • Eleven paid holidays, one personal day, paid time off, and paid vacation to recharge, celebrate, or handle life’s moments. Growth & Development • Access to mentorship, learning resources, and leadership programs that empower you to thrive in your current role and chart the next steps in your career. At Eastman, we invest in the whole you—so you can bring your best self to work every day and build a future you’re proud of. Eastman Chemical Company is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law. Eastman is committed to creating a powerfully engaged workplace, where everyone can contribute to their fullest potential each day.