Field Technician
Provide technical service on adhesive applications, troubleshooting and product demos for customers.
Worth knowing
Why it is interesting. Hands-on technical service role at a global leader in adhesives and sealants, with customer-facing problem solving.
Might not be for you. Field-heavy role with frequent customer travel; less focus on lab-based R&D.
Adjacent materials roleWork with application equipment to provide solutions to enhance customer adhesive related processes; technical training on adhesives, sealants and functional coatings
H-1B filings
Henkel filed 9 H-1B labor applications for scientist and engineer roles from Jan to Dec 2025.
Most common titles: Lead Application Engineer, Product Development Chemist, Sr. Scientist Pd & Research. Median filed pay: $103K a year.
From U.S. Department of Labor disclosure data. A filing is a record of past hiring, not a promise about this role, so confirm sponsorship with the employer. Titles and filed pay ·Every employer's filings
- Seniority
- Mid-level
- Work
- Field/travel
- Type
- Full-time
- Industry
- Chemicals
- Role
- Technical Service / Sales
Role details
About this PositionAt Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills.
Grow within our future-led businesses, all to leave your mark for more sustainable growth. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers Consult customers on solutions generating value for their use cases Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system Work with application equipment to provide solutions to enhance customer adhesive related processes Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues Reports quality issues / customers' claims to relevant parts of the organization (incl.
CCMS/CAPRIS) Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions Identify opportunities to create customer value in remote settings by leveraging remote interaction tools (e.g. AR, VR) May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers Responsible for products application / technical training and coaching of field sales forces and customers Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members Promote internally SBU innovations and best learnings cross accounts
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