Technical Services Manager

Role details

The Manager, Technical Services, reports to the VP, Technology and Engineering, and will be located in our Research Center facility. Key responsibilities will include:

• Plan, coordinate and prioritize projects and services that support various analytical testing and engineering services to all Howmet operations. Establish project prioritization, allocating resources appropriately and holding team members accountable for achieving committed objectives on schedule.
• Prepare, coordinate, approve and manage annual capital and operating budgets for the Technical Services organization which includes Audio/Visual Services, Laboratory and Engineering Services (Chemistry, Mechanical Testing/Heat Treatment, Physical Testing, and Microanalysis), Business Unit Manuals Administration, and Non-Destructive Testing.
• Work with the Research Center’s leadership to assist with the execution of technology development strategies.
• Direct supervision and management of Technical Services department leaders, including all required performance appraisals and administrative tasks.
• Direct staff on employee and workplace safety, environmental compliance, employee training, education and development, and housekeeping.
• Consult with technical staff on material and process related problem-solving, internal material specifications and laboratory procedures, material supplier issues and Business Unit material policies and practices.
• Attract, hire, develop, and retain talent by coaching, encouraging, challenging, and ensuring that the talent is being developed for the future.
• Build effective relationships by collaborating with both internal and external customers and peers.
• Responsible for fostering a process improvement focused culture to solve problems or enhance the efficiency of work areas.
• Provide customer field & production support to meet business needs and customer requirements.
• Represents Howmet’s interests on university consortiums, industry technical committees, and community organizations.
• Comply with all EH&S policies required for the work environment.

Basic Qualifications

• Bachelor’s degree in a physical science or engineering
• Minimum of ten (10) years of relevant technical and five (5) years of relevant supervisory experience
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications

• Experience working in an aerospace materials testing laboratory, or in aerospace processing, such as investment casting, coating, machining, forging, etc.
• Demonstrated ability to apply advanced technical concepts and scientific reasoning toward problem solving.
• Demonstrated ability to read, analyze, and interpret complex documents, such as blueprints, specifications, technical reports, etc.
• Broad knowledge of aerospace related materials, processes, and analytical techniques
• Experience in coaching and leading other supervisors
• Advanced Degree in a physical science or engineering
• Significant experience working in an aerospace materials testing laboratory, or in aerospace processing, such as investment casting, coating, machining, forging, etc…
• Experience working in an aerospace Quality System, such as AS9100 or Nadcap, or another recognized Quality System, such as ISO17025.
• Experience and understanding of dynamics of working in a large organization.
• Knowledge of ITAR.