Quality Assurance Engineer

Role details

Job Title: Quality Assurance Engineer

"We connect science to life for a better future."

LG Chem will become a world-class corporation that creates new value for our customers based on "science," beyond "chemistry."

Job Summary

(Basic Functions): LG Chem Advanced Materials, Inc. (LGCTA) is actively searching for a Quality Assurance Engineer to join our team in Clarksville, TN.

The Quality Assurance Engineer will be responsible for CS, managing quality risks associated with process and material changes, supplier quality management, and respond to internal and external quality audits.

This role requires a proactive individual who can work across multiple quality disciplines and engineering teams to ensure the highest quality standards are achieved and maintained.

This position is based full time in Clarksville, TN and is not a remote role.

What You’ll Be Doing

Essential Functions

(include but are not limited to):

Customer Quality Management

Serve as the primary quality contact for customer quality-related requests and inquiries.

Prepare technical quality documentation, reports, and customer responses.

Host customer visits and audits, including preparation, execution, and post-audit follow-up activities.

Lead resolution of customer complaints and quality concerns through structured problem-solving methodologies.

Travel as required to support customer quality activities.

4M Change Management

Manage quality-related changes involving Man, Machine, Material, and Method (4M).

Assess quality risks associated with process, equipment, material, and operational changes.

Coordinate validation activities and ensure appropriate qualification is completed before implementation.

Monitor and prevent unintended side effects resulting from approved changes.

Supplier & Raw Material Quality Management

Monitor and manage raw material quality performance.

Lead investigations and corrective actions related to raw material quality issues.

Conduct supplier audits and assessments.

Travel as needed to support supplier quality activities.

Quality Systems & Audit Management

Support and maintain Quality Management Systems (QMS).

Lead preparation and response activities for external audits including ISO 9001 and IATF 16949.

Drive corrective and preventive action (CAPA) activities.

Qualifications, Skills and Experience: What We’re Looking For

Competencies/Desired Skills:

Quality Systems Knowledge : Strong understanding of Quality Management Systems, customer requirements, and industry quality standards.

Change Management & Risk Assessment : Ability to evaluate quality risks and implement effective controls related to process and material changes.

Supplier Quality Management : Experience working with suppliers to drive quality improvements and resolve quality issues.

Audit Management : Knowledge and experience in conducting and supporting internal, customer, and third-party audits

Document Control: Maintain a systematic approach for managing documents, keep up with industry standards and practices, as well as any new regulations or guidelines that could affect our product.

Education

Bachelor's degree in Chemistry, Material Science, Engineering, or a related field is preferred.

Relevant quality assurance experience may be considered instead of specific academic backgrounds.

Requirements

Bachelor’s degree in a technical field or 3+ years of manufacturing engineering experience. Battery, chemical, semiconductor, automotive, or related industry experience preferred.

Ability to work independently and as part of a team in a fast-paced environment.

Strong problem-solving skills and attention to detail.

Able to respond off hours and weekends to troubleshoot plant issues.

Able to wear personal protective equipment (PPE) and other garments as needed. This may include safety shoes, safety glasses, Masks, full body gowns, hair nets, gloves and hearing protection.

Preferred Qualification/What We’d Like to See:

(Highly Preferred) Proven experience in quality control and quality assurance within high-volume manufacturing environments.

(Highly Preferred) Strong problem-solving capability with hands-on experience in 8D, 5Why, and root cause analysis methodologies.

(Highly Preferred) Ability to lead cross-functional teams in resolving production quality issues and driving corrective actions.

(Highly Preferred) Korean language proficiency

(Preferred) Experience in statistical quality management and process capability analysis (SPC, Cpk/Ppk).

(Preferred) Experience managing quality risks associated with 4M changes (Man, Machine, Material, Method).

(Preferred) Knowledge of Quality Core Tools, including APQP, FMEA, MSA, SPC, Control Plan, and PPAP.

(Preferred) Strong data analysis and reporting skills using tools such as Excel, PowerPoint, Minitab

(Preferred) Experience in customer quality issue management, including complaint handling, containment actions, and corrective action verification.

(Preferred) Experience with laboratory testing equipment and analytical instruments used for manufacturing quality control. ((e.g., ICP-OES, XRF, SEM, PSD, BET, XRD, Titrator, Tap Density and Battery Cycler).

(Preferred) Strong understanding of continuous improvement methodologies and quality KPI management to improve yield and reduce defects.

Work Environment

The working conditions (including the general work environment, and table with physical/mental demands) in this job description reflect the typical conditions you can expect while performing the essential functions of this job. LGCTA provides reasonable accommodations – appropriate changes and adjustments – to applicants and employees to be considered for a job opening, enable them to perform a job, gain access to the workplace, and enjoy the benefits and privileges of employment.

General Work Environment. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incoming primarily works in an office setting, but work requires exposure to manufacturing environment operations, such as moving sample of product, noise, fumes, vibrations, dust, etc. to manage plant.