Experienced Industrial Hose & Rubber Outside Sales

Role details

Catawba Rubber, a Singer Industrial Company, is seeking an experienced Industrial Hose & Rubber Outside Sales / Account Manager for the Charlotte, NC market.

This is not a general sales position. Candidates must have relevant experience selling, specifying, fabricating, or supporting industrial hose, rubber products, fluid-conveyance components, power-transmission products, or closely related industrial equipment. Applicants whose experience is limited to general B2B, retail, financial, pharmaceutical, software, or other unrelated sales will not be considered.

Singer Industrial is one of America’s largest industrial distributors, with approximately 120 North American locations and more than 1,400 employees. We help customers improve productivity through industrial products, services, and application-based solutions. Our markets include manufacturing, chemical processing, construction, aggregate, food and beverage, OEM equipment, MRO, power generation, rental supply, petrochemical, oil and gas, marine, and mining. Our product offering includes industrial and hydraulic hose, fittings, industrial rubber products, belting, gaskets, seals, fluid-power components, pneumatics, automation products, and related services.

Job Summary

The Outside Sales / Account Manager is responsible for developing new business, growing existing accounts, and helping customers solve industrial application, maintenance, production, and supply-chain challenges.

The successful candidate will understand how industrial hose and related products are selected and used in the field. This includes evaluating application requirements such as the material being conveyed, chemical compatibility, pressure, temperature, abrasion, movement, connection type, and operating environment.

This individual will work closely with inside sales, operations, fabrication, and management to recommend appropriate solutions, prepare accurate quotes, and ensure orders are fulfilled successfully. The position requires someone who can earn credibility with maintenance personnel, plant managers, engineers, purchasing teams, contractors, equipment operators, and other industrial customers.

Required Industry Experience

Qualified candidates must have professional experience in at least one of the following areas:

• Industrial hose, hydraulic hose, fittings, couplings, or hose assemblies
• Industrial rubber products, including sheet rubber, belting, gaskets, seals, or fabricated rubber components
• Fluid conveyance, fluid power, pneumatics, or power-transmission products
• Industrial distribution involving closely related mechanical or MRO products
• A customer-facing technical role supporting industrial plants, manufacturing facilities, chemical operations, construction or aggregate operations, OEMs, or similar environments
• Hands-on hose fabrication, industrial maintenance, field service, or application support combined with the ability and desire to develop customer accounts

Experience must include enough product or application knowledge to discuss customer requirements credibly and identify when additional technical support is needed.

Essential Qualifications

• Demonstrated experience selling or supporting industrial hose, rubber, fluid-conveyance, fluid-power, power-transmission, or closely related industrial products
• Strong mechanical aptitude and an understanding of industrial equipment and operating environments
• Working knowledge of hose selection factors, including chemical compatibility, pressure, temperature, abrasion, and connection requirements
• Ability to evaluate customer applications and translate operating requirements into appropriate product recommendations
• Established experience working with industrial customers such as manufacturers, chemical processors, contractors, aggregate operations, OEMs, maintenance departments, or similar organizations
• Proven ability to develop new accounts and expand existing customer relationships
• Strong prospecting, communication, negotiation, and relationship-management skills
• Ability to manage a sales territory independently and prioritize multiple opportunities and customer needs
• Willingness to travel throughout the assigned territory, with occasional overnight travel as required
• Commitment to safe, accurate, and ethical product recommendations

Preferred Qualifications

• Three or more years of relevant industrial sales, application, fabrication, maintenance, or distribution experience
• Existing relationships within the Charlotte-area industrial, manufacturing, construction, aggregate, or chemical-processing markets
• Experience reading product specifications, chemical-resistance information, pressure ratings, and application data
• Knowledge of industrial hose fabrication, coupling systems, conveyor belting, gaskets, seals, or related products
• Bachelor’s degree in business, marketing, engineering, industrial technology, or a related field; equivalent directly relevant industry experience will also be considered

Duties and Responsibilities

• Prospect for and qualify new customers within the assigned territory, focusing on industrial businesses that use hose, rubber, belting, fluid-conveyance, and related products
• Apply the company’s five-stage sales methodology to identify opportunities, develop solutions, present proposals, gain new accounts, and expand existing accounts
• Visit customer facilities and job sites to understand equipment, operating conditions, maintenance needs, and product applications
• Ask the appropriate technical questions to determine the material being conveyed, pressure, temperature, chemical compatibility, abrasion, movement, connection, and environmental requirements
• Recommend products and services that appropriately address the customer’s application and operational needs
• Recognize applications requiring additional technical review and coordinate with internal specialists, suppliers, or manufacturers
• Build productive relationships with maintenance teams, engineers, plant managers, purchasing personnel, contractors, and company leadership
• Achieve monthly, quarterly, and annual sales and profitability goals
• Maintain an accurate opportunity pipeline, call reports, account information, open-order follow-up, and sales forecasts
• Work with inside sales and operations to prepare quotes, confirm specifications, coordinate fabrication, and communicate delivery expectations
• Identify inventory requirements created by new or growing customer accounts and make appropriate stocking recommendations
• Conduct product demonstrations and coordinate customer training when needed
• Monitor competitor activity, market conditions, and industry developments within the territory
• Become a trusted resource for customers in industrial hose, fluid conveyance, industrial rubber, and power-transmission applications
• Submit required sales and activity reports accurately and on time

What Success Looks Like

Success in this role requires more than strong general sales ability. The right candidate can walk into an industrial facility, understand how the customer operates, communicate effectively with technical and nontechnical stakeholders, and help identify a safe and practical solution. We are looking for someone who already understands industrial customers and applications and who can continue developing deeper expertise in industrial hose, rubber products, fluid conveyance, and power transmission.

Benefits

At Singer Industrial, we believe our employees are our most important resource. We offer a comprehensive benefits package that includes:

• Medical and wellness benefits
• Health Savings Account and Flexible Spending Account options
• Dental and vision coverage
• Life insurance
• Short-term and long-term disability coverage
• 401(k) matching
• Paid time off
• Employee growth and development opportunities

Catawba Rubber and Singer Industrial are equal opportunity employers.

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