Senior Sales Specialist

Role details

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role Dow Polyurethanes has an exciting opportunity for a Senior Sales Specialist supporting the Polyurethanes Systems business! The preferred location for this position is Marietta, GA , however Midland, MI, Houston, TX, or Collegeville, PA can also be considered. The ideal candidate will be energetic, collaborative, growth-focused and demonstrate a high bias for action. You will engage with customers to understand their needs and drive innovation in targeted specialty market segments to generate customer value and an unparalleled CX. The candidate must have the technical aptitude to understand customer manufacturing processes and pair that with Dow formulation know-how.

You must have the ability to establish trust, earn credibility and build strong relationships with multiple stakeholders at accounts and internally at Dow. Responsibilities Meet and exceed volume and variable margin targets in alignment with regional marketing strategies. Lead and coordinate customer relationships at multiple levels (Purchasing, Technical, Marketing, C-Suite). Act as "Connector" to cultivate multiple cross- Dow/Customer relationships to grow business and deliver improved CX. Build and cultivate relationships with internal and external stakeholders and demonstrate influential leadership. Build upon customer intimacy and become trusted consultant and advisor for customers.

Advocate internally for customer needs. Create and share strategic account plans in CRM with key stakeholders to drive volume and variable margin growth across the business. Facilitate Voice of Customer (VOC) activities at accounts, in conjunction with Marketing and Technical to understand customer and value chain needs in order to identify areas for growth, innovation, and collaboration. Collect and utilize market intelligence and customer feedback to shape sales/marketing plan and provide accurate business forecasts in OMP. Lead/conduct negotiations and implement price changes and contracts. Use CRM, DSR, CMT, OMP, and Smart Pricing at “expert” level.

Utilize CRM to document reports of call and document all selling opportunities. Share learning opportunities and Best Practices across the organization. Qualifications A minimum of a bachelor's degree or relevant military experience at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking. A minimum of 3 years of relevant working experience. Ability to travel up to 50%. A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Skills Business Acumen : Candidate should possess a strong bias for action, solid business acumen and the ability to work cross functionally with various stakeholders. Conflict Resolution: Ability to build trust by balancing customer needs with business objectives, navigating difficult situations professionally, and driving mutually beneficial outcomes that strengthen long-term relationships and support sales growth. Sales Analytics Tools : Proficiency in CRM, DSR, OMP, SmartPrice & Microsoft Office. Communication : Fluency in English with strong written and verbal communication skills. Multitasking : Strong organizational skills and the ability to multi-task.

Personal Initiative : Strong initiative, ownership, accountability, passion and proactive working attitude. Negotiation : Strong listening, sales and negotiation skills. Additional Notes Relocation assistance is not available for this position. Benefits – What Dow offers you We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee: Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only).

Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance.

Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey. On-site fitness facilities to help stay healthy and active (availability varies depending on location). Employee discounts for online shopping, cinema tickets, gym memberships and more.

Additionally, some of our locations might offer: Transportation allowance (availability varies depending on location) Meal subsidiaries/vouchers (availability varies depending on location) Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location) Join our team, we can make a difference together. About Dow Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications.

Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com . As part of our dedication to inclusion, Dow is committed to equal opportunities in employment.

We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com . Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.